Network and Systems Engineering and Management
Overview
Nortel Government Solutions enables its clients to better and more rapidly achieve optimum agency mission performance by creating the strongest possible alignment between their IT infrastructure and their business processes. The benefits are:
- Speedier, more efficient and cost-effective daily operations
- Reduced deployment times
- Higher availability and reliability
- Enhanced mobility
- Improved security
- Increased enterprise-wide visibility
- Improved project predictability and cost control
- Reduced integration cost
- Tighter collaboration with suppliers and customers
- Minimum downtime for time/cost reductions
- Continual feedback and reporting to clients
Nortel Government Solutions accomplishes this by offering four (4) enterprise-wide, full lifecycle service components:
Infrastructure Engineering
Nortel Government Solutions' solutions are flexible and designed to fit within an agency's standard IT architecture and system development life cycle (SDLC). Infrastructure Engineering services include developing requirements, operational concepts, alternative solutions and selection criteria, high level and detailed designs, and prototype/pilot systems.
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Systems Integration, Change and Release Management
Nortel Government Solutions' solutions result in a seamless, enterprise-wide integration of hardware, software and systems, and security. Frequently, the management and development environment is identical to the production environment for speedier, less costly integration testing and deployment. Client engagements are often at the enterprise level and include such emerging technologies as biometrics, directory services, and wireless communications. All operational and integration requirements are understood and coordinated with all affected parties from development through production.
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Systems Deployment and Implementation
Nortel Government Solutions specializes in deployment of systems worldwide. Our approach utilizes a detailed design and planning process, which includes design reviews, site surveys, detailed checklists, pilot rollouts, and staging activities to validate all configurations and installations.
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Enterprise Operations
Nortel Government Solutions provides ongoing maintenance and management for systems and networks, including proactive monitoring and assessment of network and systems resources, configuration management and reporting, and services such as Help Desk, Website support and onsite technical and administrative support. Nortel Government Solutions is experienced in all aspects of Service Level Agreements (SLAs).
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